The ADP iHCM UK Payroll Product Specialist Certification is designed for experienced payroll practitioners who regularly manage payroll processes in ADP iHCM. 

This self-guided programme builds practical confidence in payroll activities such as updating pay details, managing pensions and statutory information, processing payroll, handling year-end tasks and making corrections. It blends digital learning with instructor-led sessions, hands-on simulations, and assessments to support real-world application. 

Upon completion of all required modules, checkpoints, and the final exam, participants earn a two-year certification recognising their capability in using the system effectively. 

Eligibility Criteria: 

• Must be a current ADP iHCM UK client with appropriate access 
• Minimum 6 months of product experience 

Preparation Course and Study Resources 

This is a self-guided learning program designed for current ADP iHCM UK users preparing for certification in HR. The full programme including digital learning, knowledge checkpoints and the final exam must be completed within 4 months of starting as access expires after this period. 

The expected time commitment is approximately 6.5 hours in total, including:

• 4 hours and 25 minutes of digital content 
• 1 hour virtual instructor-led Q&A session 
• Two knowledge checkpoint assessments 
• Final certification exam 

The learning content is structured into distinct modules covering key topic areas. After completing a key topic area, participants must pass a knowledge checkpoint to confirm understanding before progressing. 

Participants must pass each knowledge checkpoint with a minimum score of 80% to gain access to the final certification exam. The final exam can be taken twice at no cost, with additional attempts available for purchase. The program must be completed within 4 months of assignment. 

Program Logistics: 

• Knowledge Checkpoints: These are required before accessing the final exam. They contain simulation and multiple-choice questions and provide targeted feedback to help learners identify areas for improvement. 
• Confidence Check: Participants are encouraged to only take the final exam when they feel ready. 
• Final Exam: A blended format combining hands-on simulations and a timed multiple-choice assessment, evaluating real-world application of processes. 
• Completion: Certification is awarded upon successful completion and is valid for 2 years.

Exam Description and Topics 

The certification exam includes approximately 85 minutes of testing time, consisting of three parts: 

1. A simulation-based exam (30 minutes) 
2. A Multiple-choice exam (total 40 minutes) 

Exam Topic Breakdown (Approximate % of Questions): 

HR Data Management: 25%

• Adding or Amending HR Data: 10% 
• Adding a New Hire: 10%  
• Offboarding an Employee: 5% 

2.Employee Role Management: 20% 

• Re-assigning Subordinates: 10% 
• Allocating New Roles: 5%
• Assigning and Creating Patterns: 5% 

3. Work Patterns and Leave Management: 20%

• Updating Work Patterns: 5%  
• Leave Enrolment: 5% 
• Managing Leave: 5%
• Processing Leave: 5%  

4. Employee Issues and Statutory Documents: 15% 

• Disciplinaries and Grievances: 5%  
• Accessing Documents: 10% 

5. Payment and Sickness Management: 15%

• Payment Management: 5% 
• Logging Sickness: 5%
• Viewing Entitlements: 5%  

Scoring and Retake Policy: 

• Minimum passing score: 80%
• Two free attempts (if completed within 14 days of assignment) 
• Retakes available for purchase if needed 

Recognition: 

Successful participants will receive a downloadable digital badge for LinkedIn or other professional platforms. 

The ADP iHCM UK Payroll Product Specialist Certification is designed for experienced payroll practitioners who regularly manage payroll processes in ADP iHCM. 

This self-guided programme builds practical confidence in payroll activities such as updating pay details, managing pensions and statutory information, processing payroll, handling year-end tasks and making corrections. It blends digital learning with instructor-led sessions, hands-on simulations, and assessments to support real-world application. 

Upon completion of all required modules, checkpoints, and the final exam, participants earn a two-year certification recognising their capability in using the system effectively. 

Eligibility Criteria: 

• Must be a current ADP iHCM UK client with appropriate access 
• Minimum 6 months of product experience 

Preparation Course and Study Resources 

This is a self-guided learning program designed for current ADP iHCM UK users preparing for certification in Payroll. The full programme including digital learning, knowledge checkpoints and the final exam must be completed within 4 months of starting as access expires after this period. 

The expected time commitment is approximately 12 hours, including: 

• 7 hours of digital learning 
• 2 hours instructor-led payroll corrections practice 
• 1 hour live Q&A session 
• 3 knowledge checkpoints 
• Final certification exam 

The learning content is structured into distinct modules covering key topic areas. After completing a key topic area, participants must pass a knowledge checkpoint to confirm understanding before progressing. 

Participants must pass each knowledge checkpoint with a minimum score of 80% to gain access to the final certification exam. The final exam can be taken twice at no cost, with additional attempts available for purchase. The program must be completed within 4 months of assignment. 

Program Logistics: 

• Knowledge Checkpoints: These are required before accessing the final exam. They contain simulation and multiple-choice questions and provide targeted feedback to help learners identify areas for improvement. 
• Confidence Check: Participants are encouraged to only take the final exam when they feel ready. 
• Final Exam: A blended format combining hands-on simulations and a timed multiple-choice assessment, evaluating real-world application of processes. 
• Completion: Certification is awarded upon successful completion and is valid for 2 years.

Exam Description and Topics 

The certification exam includes approximately 85 minutes of testing time, consisting of three parts: 

1. A simulation-based exam (25 minutes) 
2. 2 x Multiple-choice exam (total 60 minutes) 

Exam Topic Breakdown (Approximate % of Questions): 

1. Employee Pay Changes: 25% 

• Update Employee Pay Information: 10% 
• Manage Variable Pay Batches: 10% 
• Create and Maintain Pay Elements: 5% 

2.Statutory and Pension Management: 20% 

• Add Statutory Information: 10% 
• Administer Pension Changes: 10% 

3. Payroll Processing and Management: 30% 

• Process Payroll Corrections: 10% 
• Maintain Payrun Hub: 15% 
• Check EPS and FPS Submissions: 5% 

4. Data Management and Reporting: 15% 

• Download and Upload Templates: 10% 
• Run Standard and Custom Reports: 5% 

5. Year-End Processing: 10% 

• Process P60s and Reconcile YTD: 5% 
• Check National Minimum Wage Compliance: 5% 

Scoring and Retake Policy: 

• Minimum passing score: 80%
• Two free attempts (if completed within 14 days of assignment) 
• Retakes available for purchase if needed 

Recognition: 

Successful participants will receive a downloadable digital badge for LinkedIn or other professional platforms. 

ADP provides a flexible refund and cancellation policy. Refunds and cancellations must be requested within 7 business days to receive 100% reimbursement, and are subject to specific conditions, as outlined in the table below.

Days from purchaseRefund %Course access/Completion Status ​​Practice ExamFinal Certification Exam7 business days100% ​Not attended an instructor-led training ​​Not accessed or completedNot accessed or completed8 or more business days ​0% ​​N/A ​​N/A ​​N/A ​​

To be eligible for a refund, you must not have:

• Accessed or completed any exams.
• Attended instructor-led training(ILT).
• Earned a certificate of completion.

Additional information regarding refunds and cancellations

• Refunds will not be granted for failure to complete study materials or failure to attend instructor-led training(s) when purchased.
• Access to ILT and practice Exams will be terminated upon refund approval.
• Course extensions are non-refundable.

How to request a refund

To request a refund, send an email to  enterpriselearningsupport@adp.com within 7 days of purchasing the ADP Certification Program. Once your refund request is received, we will send you an email acknowledging receipt of this request. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.

Late or missing refunds (if applicable)

If you haven’t received a refund after 14 days, first check your bank or credit card account again.

Then contact your bank/credit card company. It may take some time before your refund is officially posted (up to 30 days). There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at enterpriselearningsupport@adp.com. 

ADPs refund policy is subject to change.

Please refer to the ADP accessibility policy here: https://www.adp.com/web-accessibility-statement.aspx​

Accessibility Support

We are dedicated to meeting your accessibility needs. Our content has been created to be compatible with accessibility technology tools. If you have any questions relating to the accessibility of our courses, please review our FAQ. If you need further explanation, please contact enterpriselearningsupport@adp.com.​

What is a Reasonable Accommodation?

A reasonable accommodation is defined as modifications of programs, policies, practices, and procedures that enable learners with disabilities to have an equal opportunity to benefit from and have access to the ADP Certification programs. Reasonable accommodations do not include providing accessibility tools such as screen readers or training on how to use accessibility tools. Please contact your employer for any accessibility tools and associated training per your company’s policies.