The ADP Certified Product Specialist Program sets the standard for excellence in the use and application of ADP solutions. This program establishes standards for professional knowledge and practical experience in using and applying ADP solutions.
Eligibility Criteria:
- You must be a current ADP client practitioner in the Workforce Now Product with practitioner access.
- You must have a minimum of 6 months in the product and have gone through one full year end cycle.
- Comprehensive Services clients with Comprehensive Payroll are NOT eligible for this certification. If you are a Comp Payroll client please reach out to your HRBP for more information.
See the Policies here and for the FAQ go here
Preparation Course and Study Resources
This 12 week Learning Plan will help you prepare for the Certified Payroll Specialist in ADP Workforce Now Exam. The program is made up of self-paced study, 2 virtual instructor led sessions and optional office hours. It requires you to spend approximately 1-2 hours/week for 10 weeks to complete the courses in your assigned learning path in myLearning@ADP. The plan also includes an optional self-study week. In week 11(or sooner), you will complete the practice exam, and then in week 12, the certification exam itself. The certification exam is assigned to you the first business morning after passing the practice exam with a score of 85% or higher. The final exam is assigned between 10 AM EST and 1 PM EST and you will be notified when it is assigned.
Topics prepare participants to use company setup options, user preferences, payroll system options, year-end processing tasks, completing adjustments and advanced features.
Exam Description and Topics
The ADP Certified Payroll Specialist in ADP Workforce Now exam is made up of approximately 75 multiple-choice questions and is based on concepts and experiences that should be familiar to a proficient Payroll practitioner with at least six months’ experience, including year-end, using ADP Workforce Now. The concepts and topic areas of the exam are derived from a training analysis study.
The approximate percentage of questions in each area is shown in the following list:
I. ADP Workforce Now Configuration and Company-Level Setup (15%)
II. Payroll Cycle (25%)
III. Payroll Output Review (11%)
IV. Employee Maintenance (13%)
V. Entering Pay Information (27%)
VI. Manual Checks/Voids/Reversals (9%)