Certified Human Resources Specialist in ADP Workforce Now®

Demonstrate your human resources expertise with the Certified Human Resources Specialist in ADP Workforce Now certification. Developed by the industry-leading HCM solutions provider, this credential equips professionals with the knowledge and skills needed to apply human resources best practices, navigate ADP Workforce Now with confidence, and execute critical human resources processes with accuracy and efficiency.

Eligibility Criteria: 

• You must be a current client using ADP Workforce Now with practitioner access. 
• You must have a minimum of 6 months in the product as a practitioner and have gone through one full year end cycle. 

See the Program Guide here for more information.

Preparation Course and Study Resources

This Program Outline will help you prepare for the Certified Human Resources Specialist in ADP Workforce Now Exam. The program is made up of self-paced eLearning courses, 1 virtual instructor led sessions and optional office hours.  

It requires you to spend approximately 1-2 hours/week for 9 weeks to complete the courses in your assigned learning path in myLearning@ADP. Once you have completed all required coursework you will complete a practice exam, and then the certification exam itself. The certification exam is assigned to you after passing the practice exam with a score of 85% or higher.  To pass the certification exam you must score 80% or higher. 

This program has defined durations for each phase: 9-weeks to complete the coursework, 2-weeks to pass the practice exam, 2-weeks to pass the final exam. 

Topics prepare participants to maintain employee information such as the impact of changing an employee’s status, transferring employees, and effective dating. 

Exam Description and Topics

The ADP Certified Human Resources Specialist in ADP Workforce Now exam is made up of approximately 40 multiple-choice questions and is based on concepts and experiences that should be familiar to a proficient Human Resources practitioner with at least six months’ experience, including year-end, using ADP Workforce Now. The concepts and topic areas of the exam are derived from a training analysis study.

The approximate percentage of questions in each area is shown in the following list:

I. Maintaining Company Settings (45%)

II. New Hire Onboarding Tasks (20%)

III. Maintaining Employee Status (10%)

IV. Changing Employee Information (15%)

V. Using Manager Self Service (10%)

Note: This program may contain courses or exam questions that refer to features that your company does not frequently or currently use.